Dvc | Customer Overview

AdminLTE LogoAdmin CMS - WEB22 Pensioner Portal5 Flood warning Portal1 Electrical Portal1 Water Portal1 Guest House Portal1 Employee Portal3 vendor Portal1 HR Portal1 Menu Links Home Menu Links Add Successfully Content type Content Content title Consumers Overview Content Description

Sale of Power

DVC supplies bulk power at 11KV, 25 KV (for railway), 33 KV, 132 KV and 220 KV at different locations to industries and distributing licensees. Among these industries figure some core sector industries like Railway, Steel. Coal etc, which form integral part of our national economy.

Sale of water

DVC supplies raw water for industrial and domestic purposes. Water tariff charged for municipality water supply (domestic purpose) is Rs 1.15 per KL . water tariff charged for industrial consumer is as follows (with effect from 01.10.2012)

(In Rs/KL)

Source of Drawal	Tier-1	Tier-2	Tier-2	Tier-4
Source of Drawal	(Up to 5 MGD)	(5+ to 10 MGD)	(10+ to 20 MGD)	(Above 20 MGD)
Reservoir/River	5.4	5.5	5.6	5.7
Canal/pond	5.95	6.05	6.15	6.25

MGD = Million Gallon Per Day

Department in Charge

DVC’s Commercial Engineering Department handles technical, financial, commercial and legal aspects pertaining to sale of power and non-agricultural water.

COMPETITIVE TARIFF

Applicable Tariff in Jharkhand as per Hon’ble JSERC’s order dated 30.09.2024

Consumer Category	Energy Charges	Fixed Charges
LT Domestic	Rs. 4.30 /kWh	Rs. 75.00 /Con./Month
LT IAS	Rs. 3.00 /kWh	Rs. 30.00 /HP/Month
LT Commercial	Rs. 4.30 /kWh	Rs. 150.00 /kW/Month
LTIS	Rs. 4.20 /kWh	Rs. 150.00 /kVA/Month
Streetlight	Rs. 4.40 /kWh	Rs. 100.00 /Con./Month
HT Domestic	Rs. 3.80 /kWh	Rs. 100.00 /kVA/Month
HT Services	Rs. 4.05 /kWh	Rs. 400.00 /kVA/Month
HT Institutional Services	Rs. 3.70 /kWh	Rs. 400.00 /kVA/Month

Rebate on Voltage Level, LF, PF, Prompt Payment, Online Payment are applicable as per the Tariff Order.

For Details Click Here (PDF, 2.66MB)

Applicable Tariff in West Bengal till determination of retail tariff by Hon’ble WBERC dated 31.03.2025

Energy Charge (Paisa/KWH)
Voltage Class	Summer	Monsoon	Winter	Flag Point	Summer	Monsoon	Winter
11 KV	621	619	617	Normal	611	609	607
				Peak	733	731	728
				Off Peak	519	518	516
33 KV	609	607	605	Normal	600	598	596
				Peak	719	718	713
				Off Peak	511	508	508
132 KV	595	593	591	Normal	585	583	581
				Peak	702	700	697
				Off Peak	497	496	494
220 KV	580	578	576	Normal	570	568	566
				Peak	684	682	679
				Off Peak	485	483	481
Traction	596	594	591
Demand Charge: 384 Rs/KVA/Month

Rebate on LF, PF, Prompt Payment, Online Payment are applicable as per the Tariff Order.

For details Click Here. (PDF, 47MB)

Tariff for Beneficiaries On Day Ahead Scheduling Mode

Power scheduled from respective generating station will be guided by the terms of Bilateral PPA.
Generation tariff & Transmission tariff for DVC network as determined by CERC will be charged.
Beneficiaries from upcoming generating stations, for which there is no tariff order by CERC till date, provisional tariff as per relevant CERC regulation for the period 2019-24 will be made applicable ,subject to adjustment after determination of tariff by CERC.

STABLE, RELIABLE & QUALITY POWER

Two sources of power (Hydel & Thermal), a vast network of transmission system interconnecting tie lines with adjoining system and power grid coupled with dedicated feeder for power supply to ensure stable, reliable and quality power in terms of regulatory norms.

PROMPT & EFFICIENT SYSTEM

Single window system for redressal of consumer complaints at the office of the Chief Engineer (Commercial), DVC, Kolkata ensuring simple procedure for getting service connection for power supply.

DVC’s Operation & Maintenance wing of T&D system & generating stations offering prompt and efficient services in the event of any breakdown in power supply and transmission lines.

Sale of Power

VANI - Virtual Assistance